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What is a Boo Box?

A Boo Box is a subscription box that is full of surprises based on a theme with a minimum value of £35, suitable for girls aged 6+ or for anybody who loves receiving a surprise each month full of adorable things!

Is there just one type of Boo Box?

Currently yes, our box is perfect for girls aged 6+, but we are developing other types of boxes.

What is included in my Boo Box? 

A Boo Box is a surprise, if you refer to the past boxes on the website you can see the past themes we have had.

Can I choose what items are included in my Boo Box?

We chose which items will be included in the box based on the monthly theme, we cannot unfortunately change any of the items in the box.

Can I send a Boo Box as Gift?

Boo Boxes make the perfect gift for a Birthday, Christmas or just because! It is the gift that keeps on giving! You will be asked who the Boo Box is for when you subscribe.

How do I subscribe to Boo Boxes?

Simply click the subscribe link on the website, you can choose from a Pay Monthly, 6 or 12 Month Subscription. Please choose the options which best suits you.

I have just subscribed when will I receive my first Boo Box?

Your first box will be sent within 7-10 days of your initial payment, future boxes will be sent by the middle of each month.

How can I cancel or stop my subscription?

Monthly Plan

You can cancel or stop your monthly plan at anytime via your online account, we will be very sad to see you go.

If you cancel prior to the 1st of the month, no further payments will be taken and no further boxes will be sent.

If you cancel after the 1st of the month and your payment has been processed successfully for that month,  that month’s box will be sent, but then no further payments will be processed or boxes sent.

6 Month Plan

You can cancel your 6 month subscription at anytime via your online account, we will be very sad to see you go, no refund will be issued for the remaining months. Upon subscribing you would have paid for a 6 month subscription. If you cancel your subscription at anytime prior to the end of your 6 month period, you will receive the remaining boxes for the duration of your term, but no further payments will be taken from you.

12 Month Plan

You can cancel your 12 month subscription at anytime via your online account, we will be very sad to see you go, no refund will be issued for the remaining months. Upon subscribing you would have paid for a 12 month subscription. If you cancel your subscription at anytime prior to the end of your 12 month period, you will receive the remaining boxes for the duration of your term, but no further payments will be taken from you.

I / my gift recipient have moved house?

Please contact us and let us know the new address details. Please be aware our boxes are posted the first week of the month, we need to know of any changes prior to this to ensure the box is sent to the correct address.

Can I purchase past Boo Boxes?

Yes you can! If you wish to purchase one of our past boxes, please refer to the subscribe link on our site, and you can view the past boxes, subject to availability you can purchase past boxes here.

Will I be notified when my box is posted?

Yes, we will email you when your box is on its way!

I have not received my Boo Box?

In the unlikely event that you do not receive your box, please contact us and we can sort this for you.

I live outside of the UK, can I get a Boo Box?

Yes, we can ship outside of the UK. Shipping charges will apply for any orders outside of the UK. Please email us at [email protected] if you live outside the UK.

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